Emotion Analytics
Track anger, anxiety, sadness, and positive sentiment patterns over time.
AI Emotion Intelligence Platform
Emotionally-Aware Decision Support System
Convert unstructured tickets, surveys, and complaints into explainable AI decisions with emotion analytics, trend intelligence, and actionable alerts.
Inference Latency
< 300ms
Signals Tracked
Emotion + Topic + Risk
Explainability
Evidence-first
Built for Support Ops•PII-safe ingestion•Auditable decisions•Production-ready APIs
Products
Topic + Emotion Trends
Discover where emotional risk clusters by team, channel, and conversation topic.
Decision Alerts
Trigger explainable alerts with baseline context and evidence-backed recommendations.
Developer Experience
const res = await fetch("https://api.eadss.com/api/v1/ingest", {
method: "POST",
headers: {
"Content-Type": "application/json",
"X-API-Key": process.env.EADSS_API_KEY,
},
body: JSON.stringify({
org_id: "sample-org",
source: "ticket",
channel: "support",
text: "Customer is frustrated. Payment failed again today."
})
});